14
StomperNet — The Net Effect Brilliance
Filed Under (Google and Web Traffic, Relationship Marketing) by admin on 14-10-2008
Like you probably did I took advantage of the free Stomper offer for Stomping the Search Engines 2. This was a fantastic offer and I was looking forward to the Net Effect magazines/periodical. Whatever they were calling it I was looking forward to seeing it.
I also opted in to get the DVD of the month club and a second $97 DVD offer. I don’t remember the specific name of it but it was the one other than the blue, red and yellow DVDs.
Obviously, they did a good job with their upsells.
I did take the time to go completely through the Net Effect, take some notes, and have started implementing what I learned which is the most important part of getting value out of any training materials you buy (or even free PDF’s). The main thing I’ve done is the tweetlater tip.
I’ve been participating on Facebook Connect and some other forums and the topic of paid training and especially in the form of paid membership sites, subscriptions, and paid continuity programs is much talked about right now.
I even watched a webinar on Tuesday where Ryan Deiss and Carrie Wilkerson were talking about this very concept of continuity and the issue of being unable to cancel out of some continuity programs came up.
Now apparently some unscrupulous marketers are setting up continuity programs and a phone number you can call to cancel. But unfortunately for you, should you happen to fall into one of these programs, these unscrupulous marketers are ignoring the cancellations. And you would continue to get billed which is a clear violation.
The only way I can think of for you to get out of these and the course of action I would recommend is to cancel the credit card or debit card you used. I know this is a pain in the ass but just call your company and tell them you want to cancel your current one and for them to reissue a new one.
This will get you a new credit card number and the previous transactions being billed for that card will get denied. If they give you any trouble just hang up, call ‘em back and tell ‘em your card was stolen (because it was stolen by this unscrupulous marketer who keeps charging against your will).
In that case they’ll certainly cancel your current one and re-issue you a new one.
Now this topic got me thinking about the membership site subscriptions I am currently active in. Obviously, the two biggies you have as a business owner on the web are your quality Web hosting and you’re Aweber account (or other e-mail list provider solution you’re using).
I use kiosk as my main web host and Aweber as my e-mail list manager. I’ve had good success with them, they’re reputable companies, I’ve never heard of anyone having trouble canceling out of them, and I highly recommend you use them.
I have been a member of TrafficGeyser Automatic Video Submission as well and highly recommended this service.
But these are all software/service websites and the main focus for this article is training type monthly subscription services including membership sites and/or off-line print newsletters/CD of the month clubs.
Since I took advantage of the StomperNet offer I also checked the box to opt in for their DVD of the month club.
Now I’m going to make a damaging admission here…I haven’t even opened the DVD of the month. Nor have I opened the box of the DVD I paid $97 for.
The main offer for Stomping the Search Engines 2 is the only one I even looked at and I’ve only gotten through module one on that.
What can I say? I prefer reading because I’m a fast reader and can get my information better and way more efficiently. But I guarantee you I will go through the DVD trainings..Business is busy right now so my time is crunched.
I want to give a big kudos to the Stomper guys. Even though I decided to cancel my subscriptions because of a lack of time to go through all the information, I got some great Golden Nugget’s from the Net Effect.
Cancelling was easy because I open my e-mail to find the one about billing with the subject line “[the Net Effect] important billing update”. Go to the e-mail you entered when you took advantage of this offer to see what I’m talking about. Toward the bottom of the e-mail is a link for easy cancellation.
I clicked on the link, logged in and never had to talk to anyone on the phone. Here’s what I saw:
I simply clicked on the first link to cancel and here’s the next screen:
It was just that simple. Of course I had to go back to the dashboard and click on the DVD of the month to cancel that as well. So make sure if you are so subscribed to 2 separate things this is what you do if this is the wrong time for you to be getting this information in your life or in your business.
I also got a confirm email confirming my cancellation with the subject line “Confirmation of StomperNet Product Cancellation”. Stompers are always very professional.
As I’ve stated before I’m very impressed and certain the information the Stomper guys provide is valuable. After hearing the horror stories of people unable to cancel their continuity I was extremely appreciative of the way the Stomper guys did theirs so professionally. It was extremely fast, easy and simple to get done.
I am positive in the future when it’s the right time for my business I will certainly buy from the Stomper guys again and do business with them in the future.
However, had they done things differently and made it difficult I certainly would never plan to buy any more of their stuff.
So the moral of the story is respect what your customers want and when they want to cancel let them cancel. When you do this it’s just good business and some will come back and do future business with you.








